Customer Service Representative

Customer Service Representative – Audi (Danish Speaking)

Employment Type: Full-time
Start Date: 5 March 2026
Location: Braga, Portugal
Work Mode: Remote
Schedule:

• Monday to Friday: 08:00 – 17:00

• Days Off: Saturday & Sunday
  Language Requirement: Danish (fluent)

Job Description

We are hiring Danish-speaking Customer Service Representatives to support the Audi project. In this role, you will be the first point of contact for Audi customers, delivering premium customer support aligned with Audi brand standards.

This is a remote position, and CNX PT is exceptionally offering a relocation package for eligible candidates for this project.

Key Responsibilities

• Handle inbound customer inquiries related to Audi products and services

• Provide accurate, professional, and brand-aligned customer support in Danish

• Resolve customer issues efficiently while ensuring a premium experience

• Document interactions and follow internal procedures

• Meet quality, performance, and customer satisfaction targets

Requirements

• Fluent Danish speaker (written and spoken)

• Good command of English

• Excellent communication and interpersonal skills

• Customer-focused attitude with attention to detail

• Ability to work remotely and independently

• Prior customer service or automotive experience is an advantage

What We Offer

• Competitive salary and benefits

• Remote work setup

• Exceptional relocation package offered by CNX PT (for this project)

• Fixed working hours (Monday to Friday)

• Weekends off

• Paid training and continuous support

• Career growth within a global customer experience organization