Customer Service Representative

Are you passionate about helping people, solving problems, and delivering outstanding customer experiences? Do you thrive in a fast-paced, international workplace where your voice matters and your growth is supported? If so, wed love to meet you.

We' re looking for a motivated, customer-focused Customer Service Representative to join a dynamic team. In this role, you´ll be the first point of contact for customers, ensuring every interaction is smooth, professional, and memorable.

What you´ll be doing

• Support customers across multiple channels: email, chat, contact forms, and phone
• Manage back-office tasks and make outbound calls when needed
• Proactively reach out to customers to promote products, gather feedback, and ensure success
• Keep customer records accurate and up to date in the CRM system
• Work toward clear goals and deadlines while following company policies
• Provide daily updates to management and escalate inquiries to the right teams when needed

What we´re looking for

• Fluent-level Dutch (written and spoken)
• Strong English communication skills
• 1+ year of business experience (experience in customer service is a plus)
• A results-driven mindset with attention to quality and detail
• Customer-first attitude: professional, empathetic, and commercially aware
• Strong organizational and administrative skills
• Comfortable using tools such as Google Docs, Google Sheets, Salesforce, and general online platforms
• Eagerness to learn, grow, and continuously improve

What´s in it for you

• Work with leading companies across multiple industries
• Stable employment with real career progression opportunities
• Ongoing investment in training and personal development
• Health insurance from day one
• Option to live in company-provided accommodation
• Flight expenses refunded at the start
• Annual return flight to your home country within Europe
• Free Portuguese language classes, sports activities, and social events
• Relocation support available

Why join us?

You´ll be part of a supportive, international team where your contribution is valued, your ideas are heard, and your career can truly grow. If you´re driven, customer-focused, and ready for a new challenge, this is your opportunity to make an impact.

Apply today and take the next step in your customer service career.