Customer Service Representative (English-Speaking) - November

Empresa : Salt Services SA

Descrição do Emprego - Customer Service Representative (English-Speaking) - November

We are looking for talented individuals who share our values and commitment to exceptional service. Do you focus on what truly matters and always keep your promises? Do you enjoy making complex things simple and standing out in everything you do? Most importantly: are you passionate about delivering outstanding service every single day?

Your responsibilities:

Provide high-quality phone support to our English-speaking customers.
Assist both current and potential customers by providing information and support regarding our products and services.
Manage customer requests in our systems (e.g., rate changes, plan updates, service activations, and address modifications).
Identify and suggest improvements in customer service processes.

What we’re looking for:

Fluency in English (minimum C1 level – required).
Genuine interest in the telecommunications industry.
Strong problem-solving skills and interest in working with various technical systems and devices.
Flexibility to work shifts between Monday and Saturday, from 09:00 to 18:00. Approximately two Saturdays per month
Reliable, punctual, and focused on providing great customer experiences.
Willingness to commute regularly or relocate to the Porto area.

What we offer:

Fully paid training program.
Attractive monthly performance bonuses.
Additional benefits: health insurance, transportation allowance, meal card/ticket, and more.
Modern and welcoming office space.
Job stability and long-term career development.

Salt Services SA uses JOIN to manage applications for this job. Your information will be submitted to the employer via JOIN, where you can always check your application status. By clicking "Apply now" you agree to JOIN's Terms & Conditions and Data Privacy Policy

Original job Customer Service Representative (English-Speaking) - November posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Service Representative (English-Speaking) - November

Descrição do Emprego - Customer Service Representative (English-Speaking) - November

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