Customer Service Specialist

French-Speaking Customer Support Agent | Portugal

Were hiring French-speaking Customer Support Agents to join an international Shared Services Center in Portugal.

Location: Portugal (On-site or Hybrid – depending on project)

Language: French (Native / Fluent) and Fluent English (B2)

Schedule: Rotational shifts

Key Duties:

• Handle inbound customer calls
• Resolve issues at first contact
• Work with global systems & teams
• Entry-level friendly – training provided

Requirements:

• Fluent French (C1/C2)
• Basic computer skills:
• Customer-oriented mindset
• Flexibility for shifts

Perks:

• Structured onboarding and continuous training
• Career progression opportunities
• Competitive local salary and benefits
• Stable, long-term employment in Portugal