Customer Support Representative

Position: Customer Support Representative (Greek)

Location: Porto, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Provide optimal advice regarding various client queries related to cosmetic products
• Respond to customers queries in timely and efficient manner
• Provide clear information about products and service
• Deliver a positive attitude towards the brand
• Achieve strong customer satisfaction with a focus on quality and results
• Maintain and update all job-related administrative forms.

REQUIREMENTS:

• Native/fluent in Greek, both verbbal and written
• Fluent in English (at least B2 level)
• At least 6 months experience in Customer service roles will be considered as an advantage
• Knowledge of Banking industry will be considered as an advantage
• Computer literate with sound knowledge of Microsoft Office package
  
• Excellent communication skills with solid negotiating skills
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Ability to work independently, while being team player at the same time.

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2

• Gross 1060 EUR (w/ room) / 1260 EUR (w/0 room)
• start date: 19 June
• If more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home