Customer Support Representative - Lithuanian Speakers in Portugal

Job Description

Join our remote team in Leiria or any other Portuguese city as a Customer Support Representative for the Lithuanian market. We are seeking individuals who are fluent in Lithuanian and English to help us deliver outstanding service to our customers. In this role, you will be responsible for resolving inquiries and providing guidance through various communication channels. Your goal is to ensure that every Lithuanian-speaking customer has a positive interaction with our company. This is a stable, full-time opportunity for someone who enjoys problem-solving and wants to work in a professional, remote environment.

You will be part of an international network of support professionals, giving you the chance to gain valuable experience in a global business setting. We value team members who are self-reliant, communicative, and dedicated to their professional development.

Responsibilities

• Assist Lithuanian-speaking customers via phone and chat
• Troubleshoot concerns with professionalism
• Record all activities accurately in the system
• Collaborate with internal teams for escalation

Requirements

• C1-C2 Lithuanian proficiency
• B2 English level
• Strong problem-solving skills