Customer Support Representative - Porto

Thinking about a fresh start in one of Europe's most vibrant and scenic cities? Our Porto-based team and searching for talented individuals who can bring top-tier support to customers across the continent.

Your Mission:

• Deliver responsive, empathetic assistance by phone and email
• Handle inquiries efficiently, following clear company procedures
• Own each customer interaction through to resolution
• Build trust through professional and friendly communication
• Strive to exceed service goals and maintain regulatory standards
• Help shape a customer experience that stands out
• Team up with supervisors and share valuable feedback

What's in It for You:

• Full-time on-site position at our Porto office
• Healthcare coverage and access to private medical services
• Competitive salary with performance-driven bonuses
• Relocation support to ease your move to Portugal

️ Who Were Looking For:

• Fluent in German, Dutch, Italian, French, or Russian and good in English (B2)
• Capable of solving connectivity and tech-related issues with ease
• Confident guiding customers through step-by-step processes
• Excellent interpersonal and critical thinking skills
• Must hold EU citizenship, a residence permit, or have a manifest of interest

Porto's calling come be part of something exciting. Apply now and join a team that's making a difference, one customer at a time