Customer Support Specialist German Speaking in Porto

German Customer Support Email & Chat Only | On-Site in Porto

Are you fluent in German and based in Porto? Were hiring customer support professionals to assist users exclusively via email and chatno phone communication involved. Join a top-tier tech company and provide high-quality support in a fast-paced, international environment.

Location: Porto, Portugal (on-site only)
Start Date: ASAP | Full-time | Rotating schedule (includes potential night shifts)
Support Channels: Written only email & chat
️ Languages Needed: German (B2C1) and English (B2)
Salary: Competitive + 150 monthly meal allowance
Send your CV to: [email protected]

Role Overview

• Respond to customer inquiries in German and English through written communication

• Troubleshoot issues, offer clear guidance, and follow internal workflows

• Accurately log all interactions using internal systems

• Collaborate with a multicultural team and meet performance targets

Were Looking For

• Fluent or native-level German speaker currently residing in Porto or nearby

• Previous experience in customer service, preferably in non-voice channels

• Excellent written communication skills in both German and English

• Flexibility to work rotating shifts, including evenings and nights

• Reliable, detail-focused, and eager to develop professionally

Whats in It for You

• An opportunity to grow your language skills on the job

• Competitive pay plus meal allowance

• Full training provided and ongoing support from a friendly team

• A dynamic workplace with people from around the world

• Career development in a leading global tech company

Interested?

Email your CV or any questions to [email protected]
Take the next step in your support career no calls, just chat & email.