Customer Support with German in Porto

Empresa : Recruityard

Tipo de Emprego : Periodo Integral

Porto, 4000 -000

Número de Aplicantes

:

000+

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Descrição do Emprego - Customer Support with German in Porto

Location: Porto

Workload: Full -Time

Position Overview:

We are currently looking for German -speaking Customer
Support Agents to join a fast -growing team in Porto. This is
an exciting opportunity to work with leading global brands in the
digital advertising space, supporting high -value clients and helping
them grow their presence online.

Main Responsibilities:

- Provide support to high -level clients via chat, email, and phone.

- Assist customers with the self -serve advertising platform and
related tools.

- Deliver pre - and post -sales support for digital advertising products.

- Troubleshoot and resolve technical issues, such as bugs or
delivery errors.

- Communicate updates and resolutions to clients in a timely and
professional manner.

- Identify opportunities for customers to enhance their advertising performance.

- Gather client feedback and share product insights to improve user experience.

Candidate Profile:

- Fluency in German (mandatory) and proficient English.

- Strong communication, problem -solving, and interpersonal skills.

- Basic technical proficiency and computer skills.

- Ability to manage multiple tasks in a fast -paced environment.

- A team player with a proactive and customer -oriented mindset.

- Previous experience in customer support or digital marketing is
valued but not required.

Compensation & Benefits Package:

- Competitive monthly salary

- Performance -based bonuses

- Health insurance and employee discounts

- Meal allowance

- Relocation support (for candidates moving from within Europe)

- Full training provided and paid

- Real career progression opportunities in a leading industry

Why Apply?

- Join a well -established and reputable company in the customer
experience sector.

- Work with globally recognized brands in an exciting and
innovative field.

- Enjoy a dynamic and multicultural team environment.

- Build your career with ongoing training and advancement potential.

- Benefit from a competitive compensation.

If you're fluent in German, passionate about digital
solutions, and eager to take the next step in your career, we’d love
to hear from you!

By applying, you are giving your GDPR consent for your CV and
personal details to be processed for recruitment purposes.

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Customer Support with German in Porto

Descrição do Emprego - Customer Support with German in Porto

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