Danish Automotive Customer Advisor

We are recruiting on behalf of a leading international company in the automotive sector. A stable, well-compensated and fully remote opportunity for fluent Danish speakers residing in mainland Portugal.

What You'll Do

You will be the primary point of contact for Danish-speaking customers, ensuring an excellent experience across phone, email and chat:

• Support customers with enquiries related to vehicle services, bookings, warranties, maintenance plans and product information
• Handle service appointments, documentation requests and follow-ups with accuracy and professionalism
• Manage complaints and complex cases with empathy and sound judgement
• Escalate technical or high-priority situations to the appropriate internal teams
• Uphold high quality standards and customer satisfaction benchmarks

What We Offer

Attractive salary package including base salary + daily meal allowance + monthly bonuses + complexity bonus

Holiday and Christmas allowances paid annually

Stable schedule — Monday to Friday, 08:00–17:00, with weekends off

100% remote within mainland Portugal

Start date: 5 March 2026

Who We're Looking For

• Fluency in Danish (native or equivalent level) — mandatory
• Professional proficiency in English — mandatory
• Strong written and verbal communication skills
• Customer-oriented mindset with attention to detail
• Problem-solving skills and ability to handle complex situations
• Availability for full-time work (40 hours/week)

Required Documentation

• EU ID / Citizen Card
• Residence Permit
• Manifestação de Interesse
• Type D Visa + NIF

This position is exclusively for mainland Portugal (islands not included).