Danish Customer Care Specialist –International Team – Lisbon

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Descrição do Emprego - Danish Customer Care Specialist –International Team – Lisbon

Are you ready to represent a leading Nordic streaming platform and support Danish-speaking users from Lisbon Our client is looking for a Danish Customer Support Specialist to join their international team in Portugal

Join an exciting project in the entertainment and streaming industry where you will assist customers across multiple channels and ensure a smooth and enjoyable viewing experience

About the Company

Our client is a global leader in customer experience management and contact center services They provide customer support in more than 35 languages and work with well-known international brands You will be part of a diverse and inclusive work environment with strong opportunities for growth

Your Responsibilities

Handle customer inquiries via phone email chat and social media
Support users with account registration and login issues
Troubleshoot streaming quality buffering and playback problems
Assist with app installation device compatibility and settings
Help customers manage subscriptions payments and billing questions
Support subscription changes pauses and cancellations
Collect and share user feedback to improve services
Ensure high quality support and timely responses across all channels

Original job Danish Customer Care Specialist –International Team – Lisbon posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Danish Customer Care Specialist –International Team – Lisbon

Descrição do Emprego - Danish Customer Care Specialist –International Team – Lisbon

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