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Danish Speaking Customer Service Representative Monday to Friday

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Descrição do Emprego - Danish Speaking Customer Service Representative Monday to Friday

Location:

Porto, Portugal (On-site)

Start Date:

7 May 2026

Schedule:

Monday to Friday, 08:00 – 17:00
Days Off: Saturday and Sunday

About the Role

We are currently hiring a Customer Service Representative for an exciting Cruise Line project. This role is ideal for Danish-speaking candidates who enjoy helping customers and want to work in an international and dynamic environment within the travel and hospitality sector.

Key Responsibilities

  • Provide customer support in Danish via phone, email, and/or chat
  • Assist customers with inquiries related to cruise bookings, services, and travel information
  • Handle customer issues efficiently while ensuring high satisfaction
  • Maintain accurate records of customer interactions
  • Follow company procedures and quality standards
  • Collaborate with internal teams when needed

Requirements

  • Fluency in Danish (C1/C2 level)
  • Good communication skills and customer-oriented mindset
  • Ability to handle multiple tasks in a structured way
  • Basic computer skills
  • Previous experience in customer service is a plus

What We Offer

  • Base salary paid over 14 months
  • Performance bonus: €150 (paid over 11 months)
  • Meal Allowance 
  • Stable Monday–Friday schedule (no weekends)
  • Opportunity to work in the travel and cruise industry
  • Supportive and international work environment

Why Join?

Join a global project in the cruise industry and build your customer service career while working in beautiful Porto, one of Portugal's most vibrant cities.

Original job Danish Speaking Customer Service Representative Monday to Friday posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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