Danish Speaking Customer Support Representative

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in Danish.
• Provide accurate information about products, services, and policies.
• Troubleshoot and resolve customer issues effectively and efficiently.
• Maintain detailed records of customer interactions and feedback in our systems.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Participate in ongoing training and development programs to improve skills and knowledge.

Requirements:

• Fluent Danish speaker with strong communication skills.
• Proficiency in English (B2 level or higher) is preferred.
• Previous experience in customer service or support is a plus.
• Excellent problem-solving abilities and a customer-focused mindset.
• Ability to work both independently and as part of a team.
• Proficient in using computer systems and software applications.

What We Offer:

• Competitive salary along with performance-related bonuses.
• Comprehensive training and ongoing support to help you excel in your role.
• Opportunities for career advancement within the organization.
• A dynamic and collaborative work environment in Lisbon.