Digital Banking Customer Service Consultant at Porto

Job Title: Digital Banking Customer Service Consultant (French Speaking)
Location: Porto, Portugal (On-site)
Employment Type: Full-timeJob Description:
We are seeking a customer-centric French-speaking Professional to join our 100% online banking team in Porto. In this role, you will act as the first point of contact for our French-speaking clients, providing high-quality support without any sales or cold-calling pressures. [1]Key Responsibilities:

• Support customers via phone and email with everyday banking inquiries.
• Assist clients with account setup, card management, and general troubleshooting.
• Deliver a smooth, efficient, and professional service experience. [1]

Requirements:

• Professional fluency in French (C1 level or higher).
• Strong written and verbal communication skills.
• Attention to detail and a customer-first mindset.
• Availability to work on-site in Porto