Dutch Customer Advisor for air conditioning world leader Company - Lisbon, Portugal

Come and work with us.

Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?

Are you Dutch native or fluent with strong English communication skills? 

Looking to make your career in a multicultural environment in sunny and happy Lisbon? 

So we have the perfect opportunity for you!

Your future project: join our Dutch Customer Support team.

Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs

As a customer service specialist in this project, your daily responsibilities will include:

• Provide exceptional customer service;


• Assist the customers with any inquiries related to our products and services;


• Answer customer calls and emails, and resolve their issues in a timely and professional manner;


• Solve with precision and efficiency emerging issues that customers may face


• Find solutions and optimize the customer´s technical knowledge


• Meet and exceed our service quality goals, compliance regulations and productivity targets


• Create an amazing experience that people value and we are proud of


• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Dutch (C2)


• Advanced level of English (at least C1) both verbal and written


• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills


• Analytical and problem solving skills with strong attention to detail


• Desire to learn and advance, be a curious investigator and problem solver


• Must hold EU citizenship or valid work permit for Portugal


• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

• Signing bonus


• Relocation package


• Competitive wages


• Paid professional training


• Employee discounts


• Private healthcare & dental insurance (after six months of employment)


• Growth opportunities through various development programs


• Fun and engaging company-wide initiatives, including our EverBetter wellness program


• Job stability


• Life-long skills and experience


• Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!