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Dutch Customer Support Representative in Porto

icon building Empresa : Recruityard
icon briefcase Tipo de Emprego : Periodo Integral
icon geo-alt Porto, 4000 -000

Número de Aplicantes

 : 

000+

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Descrição do Emprego - Dutch Customer Support Representative in Porto

Location: Porto (Relocation Support Provided)
Workload: 100% (Full -Time)

Position Overview:
We are currently looking for Dutch -speaking Customer
Support Agents to join a fast -growing team in Porto. This is
an exciting opportunity to work with leading global brands in the
digital advertising space, supporting high -value clients and helping
them grow their presence online.

Main Responsibilities:
- Provide support to high -level clients via chat, email, and
phone.
- Assist customers with the self -serve advertising platform and
related tools.
- Deliver pre - and post -sales support for digital advertising
products.
- Troubleshoot and resolve technical issues, such as bugs or
delivery errors.
- Communicate updates and resolutions to clients in a timely and
professional manner.
- Identify opportunities for customers to enhance their
advertising performance.
- Gather client feedback and share product insights to improve
user experience.

Candidate Profile:
- Fluency in Dutch (mandatory) and proficient English.
- Strong communication, problem -solving, and interpersonal
skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast -paced
environment.
- A team player with a proactive and customer -oriented
mindset.
- Previous experience in customer support or digital marketing is
valued but not required.

Compensation & Benefits Package:
- Competitive monthly salary
- Performance -based bonuses
- Health insurance and employee discounts
- Meal allowance
- Relocation support (for candidates moving from within
Europe)
- Full training provided and paid
- Real career progression opportunities in a leading
industry

Why Apply?

- Join a well -established and reputable company in the customer
experience sector.
- Work with globally recognized brands in an exciting and
innovative field.
- Enjoy a dynamic and multicultural team environment.
- Build your career with ongoing training and advancement
potential.
- Benefit from a competitive compensation and relocation
package.

If you're fluent in Dutch, passionate about digital
solutions, and eager to take the next step in your career, we'd love
to hear from you!

By applying, you are giving your GDPR consent for your CV
and personal details to be processed for recruitment
purposes.

Original job Dutch Customer Support Representative in Porto posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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