Dutch Customer Support Specialist Search Engine Industry

Dutch Customer Support Specialist – Search Engine Industry

Are you a Dutch speaker looking to trade the rain for the sun? We are looking for tech-savvy communicators to join our international team in Portugal! You will be the first point of contact for users of one of the world's leading search engines, helping them navigate tools, optimize their experience, and solve technical queries.

The Role

• Support: Assist Dutch-speaking users via phone, email, and chat with inquiries regarding search tools and account settings.
• Troubleshoot: Guide customers through technical steps to resolve issues with precision and empathy.
• Improve: Provide feedback to the tech team to help refine search engine features and user interface.
• Document: Maintain accurate records of user interactions in the CRM system.

What We Offer

• Salary: €1,000 – €1,600 Gross monthly (depending on experience and project).
• Working Hours: 40 hours per week (full-time).
• Relocation Package: * Reimbursement of your initial flight to Portugal.
  • Company accommodation provided (inclusive of bills).
• Training: Intensive product training to get you up to speed.
• Culture: A vibrant, multicultural work environment in the heart of Portugal.

Requirements

• Native or Near-Native Dutch: Fluent verbal and written communication skills.
• English Proficiency: At least B2 level to navigate internal systems and training.
• Legal Status: Must hold an EU Passport or a valid Work Permit for Portugal.
• Tech-Savvy: Comfortable with online tools, search algorithms, and basic troubleshooting.
• Soft Skills: A problem-solver with a positive, customer-first attitude.

Why Portugal?

Join a community of expats enjoying 300 days of sunshine, a relaxed lifestyle, and a lower cost of living—all while building a career with a global tech giant.

Ready to start your adventure? Apply today with your CV in English!