Dutch Quality Analyst - Lisbon

If you're detail-oriented and passionate about customer service excellence, this is your chance to grow your career!

Responsibilities:

• Monitor and evaluate customer interactions to ensure quality standards
• Provide constructive feedback and coaching to customer service agents
• Identify trends and suggest process improvements
• Collaborate with teams to enhance overall customer experience

Requirements:

• Dutch Flemish on a C1-C2 level and fluent English (B2)
• Experience in Quality Analysis or Customer Service
• Strong attention to detail & analytical skills
• EU Passport or Portuguese Residence Card
• Available to start right away

What We Offer:

• Competitive salary & benefits
• Performance Bonus
• Relocation package available ️
• Career growth opportunities