Número de Aplicantes
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We are looking for Dutch-speaking Customer Support Specialists currently living in Porto, Portugal, to join a growing international team in a hybrid work model.
This role is ideal for candidates who are passionate about helping customers and providing high-quality support in a dynamic environment.
Provide customer support in Dutch via phone, email, and chat
Assist customers with product information, troubleshooting, and general inquiries
Resolve issues efficiently while ensuring a positive customer experience
Escalate complex cases to the appropriate teams when necessary
Maintain accurate records of customer interactions in internal systems
Follow company policies and quality standards
Fluent Dutch (C1/C2 level)
Good English level (B2 or higher)
Currently living in Porto or nearby areas
Previous experience in customer support or contact center roles is a plus
Strong communication and problem-solving skills
Ability to work in a hybrid model (office + remote)
Hybrid work model in Porto
Competitive salary package
International and multicultural work environment
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