Dutch speakers- Customer Support- Porto

About the role

We are looking for a Dutch-speaking Customer Support Representative to join an international team based on-site in Porto. You will be responsible for delivering outstanding support and ensuring an excellent customer experience for Dutch-speaking customers.

Responsibilities

• Provide customer support in Dutch via phone, email, and chat

• Assist customers with inquiries, technical issues, and account-related questions

• Ensure high levels of customer satisfaction and service quality

• Accurately document interactions and resolutions in internal systems

• Work closely with internal teams to resolve escalated cases

Requirements

fuent Dutch (C1/C2 level)

• Good level of English (B2 or higher)

• Strong communication and problem-solving skills

• Customer-focused mindset

• Ability to work on-site in Porto

• Previous customer support experience is a plus, but not mandatory