Dutch speaking Customer Advisor

Empresa : Talingual

Tipo de Emprego : Periodo Integral

Porto

Número de Aplicantes

000+

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Descrição do Emprego - Dutch speaking Customer Advisor

Location: Porto, Portugal

Role: Dutch speaking Customer Advisor

Salary package: 18,896 EUR gross p/a

€1,100 gross per month (14 payments per year)

€150 gross fixed bonus per month (11 payments per year)

Approx. €167 net meal allowance per month (11 payments per year)

Working hrs: 40 hrs p/week rotational between Monday to Sunday, 24x 7 (rotative shifts, sometimes but not often a night shift)

Relocation package:

Furnished room in a shared apartment for up to 12 months
Utilities included
Subsidised rent, deducted directly from salary

About the Role

Join a global leader in insulin delivery and diabetes technology that designs and manufactures advanced automated insulin delivery systems. These products reduce the daily burden of diabetes management while creating new possibilities for patients, their families, and healthcare providers.

As a Dutch speaking Customer Advisor, you will provide empathetic, accurate, and regulatory-compliant support to patients and healthcare professionals using innovative diabetes care solutions.

Key Responsibilities

Deliver customer care and technical assistance for medical devices across European markets
Support patients with product usage through phone, email, chat, and SMS
Provide troubleshooting and technical guidance for medical diabetes devices and accessories
Manage order intake, renewals, and documentation in line with company procedures
Apply active listening and empathy when supporting patients in sensitive situations
Follow defined procedures, scripts, and compliance standards to ensure patient safety

Original job Dutch speaking Customer Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Dutch speaking Customer Advisor

Descrição do Emprego - Dutch speaking Customer Advisor

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