Dutch Speaking Junior Customer Support in Lisbon

Key Responsibilities:

• Customer support with Dutch speaking clients.
• Identify and flag inappropriate or harmful content for further action.
• Stay up-to-date with content moderation policies and apply them consistently.
• Ensure a high level of accuracy and attention to detail while moderating content.
• Work collaboratively with internal teams to improve moderation processes.
• Handle sensitive content professionally while maintaining confidentiality.

Requirements:

• Fluent Dutch speaker.
• Good command of English (B2 or above).
• Strong attention to detail and the ability to make quick, accurate decisions.
• Ability to work in a fast-paced environment and handle sensitive content.
• Previous experience in a contact center is an advantage, but not required (training provided).
• Comfortable working with technology and learning new tools.

What We Offer:

• Competitive salary and benefits package.
• Full training provided to ensure success in the role.
• Career development opportunities within a growing company.
• A dynamic and multicultural work environment.
• Modern office facilities in central Lisbon.