Dutch-Speaking Social Media Content Moderator

About the job

We are looking for a Dutch-Speaking Social Media Content Moderator to join an international digital platform project in Lisbon, Portugal.

In this on-site role, you will review Dutch-language content and help maintain a safe, respectful, and trustworthy online environment.

Please note that the position may involve reviewing sensitive or potentially disturbing material, including violence, hate speech, criminal activity, cyberbullying, and other harmful content.

Key Responsibilities

• Review videos, images, written content, audio, advertisements, and live streams.
• Evaluate Dutch-language content according to platform policies and community standards.
• Identify, classify, block, or remove content that violates legal, ethical, or platform requirements.
• Moderate posts, comments, reports, and appeals.
• Apply appropriate labels and classifications to online content.
• Help prevent cybercrime, harassment, and other harmful online activities.
• Document moderation decisions accurately.
• Identify recurring issues and escalate complex cases when necessary.
• Collaborate with policy, compliance, and legal teams.

Requirements

• Dutch at C2 or native level is required.
• English at a minimum B2 level is required.
• Strong attention to detail and critical-thinking skills.
• Ability to follow frequently updated policies and procedures.
• Comfortable performing repetitive and structured tasks.
• Ability to handle sensitive or potentially distressing content professionally.
• Previous experience in content moderation, social media, customer service, or a related field is an advantage.
• Availability to work rotational shifts, including nights, weekends, and public holidays.
• Availability to work on-site in Lisbon.
• EU citizenship or a valid Portuguese work permit is required.

Working Schedule

• Full-time position: 40 hours per week.
• Eight working hours per day, plus a one-hour lunch break.
• Rotational shifts from Monday to Sunday.
• The project operates 24/7, with shifts scheduled between 00:00 and 24:00.
• On-site working model in Lisbon.

Training

• Approximately 15 working days of training.
• Eight hours of training per day.
• Training includes systems, project procedures, content policies, and practical on-the-job preparation.
• The training period is proportionally compensated following successful completion.
• The employment contract is signed after successful completion of training.

Compensation & Benefits

• Minimum base salary: €1055.00 gross per month.
• Meal allowance per working day, approximately €154 per month based on 22 working days.
• Potential productivity bonus of up to €120 per month, subject to performance and attendance.
• Company accommodation may be available for eligible candidates.
• Alternative salary structure available for candidates who do not use company accommodation.
• Health insurance from the first day of the employment contract.
• 22 days of annual leave.
• Portuguese public-holiday conditions apply.
• Relocation assistance, including eligible flight and accommodation support.
• Portuguese language courses, wellbeing support, social activities, and continuous professional training.

Final salary structure, accommodation conditions, productivity bonus, shift schedule, relocation support, training, and contractual details will be confirmed during the official offer process.

Apply or send your Resume directly to [email protected].