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Dutch-Speaking Support Specialist – E-commerce Platform

icon building Empresa : Personalbüro U. Herrmann
icon briefcase Tipo de Emprego : Periodo Integral
icon geo-alt Not City Specified

Descrição do Emprego - Dutch-Speaking Support Specialist – E-commerce Platform

In this position, you will support a major international e-commerce platform, assisting customers and sellers with a wide range of inquiries. You will be part of a dynamic team delivering high-quality service through phone and email, ensuring a smooth and reliable customer experience.
Your Role
Provide customer support via phone and email, ensuring a professional and friendly experience
Assist with inquiries related to orders, deliveries, payments, and returns
Troubleshoot customer issues and provide clear, effective solutions
Act as a point of contact for external sellers, supporting their questions and needs
Provide information about digital products and platform services
Escalate and route more complex issues to the appropriate internal teams
Maintain accurate records of customer interactions and follow internal processes
Original job Dutch-Speaking Support Specialist – E-commerce Platform posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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