Dutch-speaking Technical Support in Porto (Hybrid)

Empresa : Multilingual Jobs Worldwide

Tipo de Emprego : Periodo Integral

Porto

Descrição do Emprego - Dutch-speaking Technical Support in Porto (Hybrid)

Seize the opportunity to become part of a multicultural team!

Regarding your field of responsibilities:

As a Technical Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency. You'll uphold excellent standards and share your passion for technology with both customers and colleagues. Given the dynamic nature of this role, you'll have the opportunity to develop your IT skills and advance your international career at your own pace.

Dutch-language inbound customer support via phone, chat, and email
Responding to customer inquiries and documenting relevant case information
Ensuring excellent customer satisfaction
Assisting with pre-sales, general inquiries, and technical support issues
Appropriately addressing customer escalations and accurately documenting the process
Collaborating with other technicians to resolve or properly close tickets
Maintaining the internal ticketing system in English
As a representative of the company, you will uphold the company's values and contribute to maintaining a positive brand reputation.

Why work in Portugal?

Portugal offers great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage. It enjoys a warm climate for most of the year. This is one of the many reasons why the stunning country has become one of the most popular destinations for Europeans and has a growing expat community.

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Dutch-speaking Technical Support in Porto (Hybrid)

Descrição do Emprego - Dutch-speaking Technical Support in Porto (Hybrid)

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