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English - Ops Customer Expert

Descrição do Emprego - English - Ops Customer Expert

We are hiring Ops Customer Experts to join an international banking & finance project in Lisbon.

Requirements

  • 1+ year of experience in Banking, Financial Services or Insurance
  • Advanced/Fluent English
  • Comfortable working 24/7 rotating shifts
  • Willingness to work on-site in Lisbon

What you'll do

  • Handle banking and financial customer inquiries
  • Manage fraud cases, payment disputes and chargebacks
  • Support customers via phone, chat and email

What we offer

  • Competitive package with performance bonuses
  • Private health & dental insurance
  • 40 hours/week
  • Multicultural and international work environment

Apply with your CV in English.

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