Enterprise Software Customer Trainer (Remote - LATAM / Europe)

About Us

Smart Apartment Data is a leading real estate data platform used across the U.S. housing industry. We help our clients make smarter decisions with clean, reliable, real-time data.

About the Role
We are hiring an Enterprise Software Customer Trainer to deliver clear and engaging product training sessions to our clients. If you have experience training customers on software products, enjoy presenting, and can explain features in simple terms, this role could be a strong fit.

Must-Haves (Please read before applying)

• 1+ years in Software onboarding, customer training, customer success, or product enablement
• Experience delivering live software training (Zoom or similar)
• Strong communication and presentation skills
• Located in Latin America or Europe
• Fluent English

Note: Experience limited to school teaching, HR training, call-center training, or general L&D is not a match for this position.

Responsibilities

• Deliver live product training sessions for customers
• Walk users through platform features, workflows, and best practices
• Create or update simple training guides and materials
• Support onboarding and feature adoption
• Collaborate with Support, Success, and Product teams to improve customer outcomes

Preferred Experience

• Software training or onboarding background
• Ability to learn and explain software quickly
• Experience in Customer Education, Enablement, or Implementation
• Familiarity with CRM tools is a plus

Why You'll Love Working With Us

• Competitive compensation for LATAM/EU markets ( $2000–$2500/month)
• Fully remote, long-term position
• No weekend work
• Growing US-based SaaS company
• Collaborative and supportive team environment

About Smart Apartment Data

Smart Apartment Data, a five-star employee-rated company and Best & Brightest Companies to Work For winner, is on the cutting edge of real estate technology. For over 20 years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.

Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b