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Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
LEGAL
The Legal team is a strategic business area ensuring we navigate the complexities of a global business and acting as guardians of our legal integrity, providing expert advice to protect our interests, manage risks, and ensure compliance.
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
ROLE
The Compliance team is focused on ensuring regulatory compliance as well as compliance with our Code of Conduct and Company Policies. The Ethics & Investigation team within the Compliance function helps promote an ethical culture across the organization and independently investigates and verifies all ethics complaints fairly and transparently. This team supports various verification and investigation tasks, including implementing the code of conduct and ethics policies, on-site and off-site legal violation investigations, employee complaints, and wrongdoing-related investigations.
WHAT YOU'LL DO
- Manage all investigation-related activities with the highest quality and following globally recognized professional principles; such investigations include triage, prioritization, allocation, investigation, and escalation with senior leadership and the Board of Directors
- Carry out the vision and mission of Investigations to prevent, detect, and investigate issues of fraud and financial abuse within the company and ensure work papers are prepared to adequately document investigations performed with supporting evidence for all findings
- Develop and manage a robust case management system for managing and reporting investigation matters including maintaining databases and tracking sheets or case management tools chronicling open investigations, updates, and next steps
- Raise awareness of Ethics & Compliance policies and standards, including the Code of Conduct, Conflicts of Interest, Gift & Entertainment policies etc. amongst existing employees and lead the onboarding processes for new employees.
- Ensure relevant compliance policies are updated/refreshed from time to time. Deploy suitable training for at-risk populations on compliance policies and requirements.
- Implement a compliance declaration process and tools/forms for new joiners and existing employees. Actively review and manage these declarations in line with company policies.
- Lead the implementation of Fraud compliance framework to ensure compliance Failure to Prevent Fraud (FTPF) requirements in the UK.
- Support the wider compliance team with other compliance initiatives across related compliance areas such as Anti-Corruption from time to time.
- Provide timely and relevant information and feedback to the wider Compliance team and respective business functions to plug process gaps or internal control defects
- Work with Compliance and business functions to ensure that action plans arising from investigations are implemented
WHO YOU ARE
- Bachelor’s degree in a related field with a minimum of 10-12 years of experience in fraud investigations, forensic, and related compliance areas
- Strong analytical skills along with good interviewing and interrogation skills
- Possess excellent written, and oral communication skills, including the ability to synthesize, summarize, and communicate important data in an objective and unbiased manner
- Excellent discretion, respect for confidentiality, and attention to detail
- Strong background in intelligence gathering, including familiarity and use of online resources, subscription services, public record checks, and familiarity with current social media and its usage
- Thorough understanding of investigative techniques and methods, as well as legal and regulatory requirements related to investigations
- Experience across wider compliance areas such as Conflict of Interest, Fraud Risk Management.
REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.
SCAM DISCLAIMER
- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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