Descrição do Emprego - Finnish speaking Customer Support - Porto, Portugal
Is helping others in your nature? Our client is an international customer experience company, and they are looking for a Finnish-speaking Customer Service Representative with a problem-solving mindset. You will support a leading global healthcare company, handling customers in the Finnish market.
What you'll do
Give B2B and B2C customer support for the Finnish market
Resolve inquiries mainly through inbound calls
Handle back-office tasks, including emails, chats and work in internal applications
Support several products across several markets
Your profile
Native or C1 level Finnish, written and spoken
Strong English, written and spoken (B2 or above), since you will also support the UK market
Good computer skills
Able to show empathy in writing
An analytical mindset for diagnosing and troubleshooting issues
Good at managing your time and reaching goals
Schedule
Monday to Friday, 07:00–17:00
In the future, the role may include some nights and weekends, depending on the project's needs
What's on offer
Relocation support: Flight ticket and 2 months free accommadation.
Total Salary Package: 1,964€ Gross per month
Possibility of a permanent contract, with an attractive salary and bonus system
Paid training and daily support from day one
An international, inclusive workplace where you feel supported and welcome
Continuous development through internal learning platforms and external training
Real chances to grow: more than 80% of senior positions are filled internally
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