Finnish Speaking Travel Advisor

Finnish Travel Advisor – Tourism & Hospitality Industry (Lisbon)

Are you a Finnish speaker with a passion for wanderlust, hospitality, and helping others explore the world? We are seeking enthusiastic and customer-oriented individuals to join our international team on-site in Lisbon! In this role, you will be the voice of a premium global travel brand, helping travelers design, book, and smoothly navigate their dream journeys.

The Role

• Booking & Planning: Assist Finnish-speaking travelers with flight reservations, hotel bookings, car rentals, and tailored vacation packages.
• Itinerary Management: Support clients with booking modifications, cancellations, flight re-scheduling, and special travel requests.
• Problem Resolution: Act quickly and empathetically to resolve real-time travel disruptions, luggage issues, or booking discrepancies via phone, email, and live chat.
• Customer Care: Deliver a warm, high-quality service experience that inspires trust and customer loyalty.

Working Model & Location

• Location: Lisbon, Portugal.
• Work Model: Full-time, 100% on-site role based in a vibrant, modern, and multicultural office hub.

What We Offer

• Salary: Highly competitive base salary aligned with the premium Finnish speaker bracket in Portugal.
• Hours: 40 hours per week (rotational shifts aligned with global travel demands).
• Relocation Support: * Flight Reimbursement for your flight to Lisbon.
  • Company Accommodation provided in a shared apartment (all utility bills and expenses covered).
• Training: Comprehensive paid training covering advanced booking systems (GDS tools), destination geography, and premium customer support techniques.
• Perks: Employee travel discounts, career progression opportunities, and a diverse, social workplace.

Requirements

• Native or Near-Native Finnish: Exceptional verbal and written communication skills with an elegant, service-oriented tone.
• English Proficiency: B2 level or higher to easily navigate international software and team systems.
• Legal Status: Must hold an EU Passport or a valid Work Permit for Portugal.
• Skills: Excellent multitasking capabilities, strong geographical knowledge, and a calm, resourceful attitude when dealing with time-sensitive changes.
• Tech-Comfortable: Ability to manage multiple screen layouts, reservation tools, and CRM databases simultaneously.

Why Lisbon?

Lisbon seamlessly blends a thriving international corporate landscape with a deeply relaxed coastal lifestyle. Spend your free time surfing, exploring historic architecture, or tasting incredible food in Europe's sunniest capital city.

Ready to launch your career in global tourism? Apply today with your English CV!