Turn customer questions into clear solutions. Support French- and English-speaking users with advertising services while developing your experience in an international operation.
About the role
Join a customer service team supporting users and advertisers with social media paid campaign services. You'll help customers understand processes, resolve questions and navigate digital advertising tools. If you're fluent in French and English and enjoy helping people, this role offers the chance to work in an international environment in Lisbon.
What you'll do
Handle questions about advertising services and account processes.
Identify the customer's needs and provide accurate information.
Troubleshoot issues or refer them to specialist teams.
Follow quality standards and operational guidelines.
What you'll need
Fluent French and English, written and spoken; strong communication and listening skills; a customer-focused approach; confidence using computers and online platforms; problem-solving ability; and flexibility in a dynamic, international environment.
Interested? Send us your updated CV to [email protected]
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