French Business Travel Advisor

Location: Porto, Portugal (On-site)
Start Date: 12 March 2026
Contract: 6 months
Schedule: Monday–Friday, 08:00–17:00
Days Off: Saturday & Sunday

About the Role

Join a modern, all-in-one business travel management platform designed to simplify corporate travel. The platform allows employees to book trains, flights, hotels, and car rentals while giving managers full visibility over expenses, group bookings, and subscriptions — all in one intuitive app.

As a Business Travel Advisor, youll be the first point of contact for corporate clients, supporting them throughout their travel journey, resolving issues efficiently, and ensuring a smooth, policy-compliant experience.

Key Responsibilities

• Handle inbound customer requests via phone, email, and chat with professionalism and empathy
• Assist clients with booking, modifying, and cancelling travel arrangements
• Provide accurate information on travel services, destinations, and company policies
• Resolve issues promptly, escalating complex cases when needed
• Maintain accurate records in CRM systems
• Collaborate with internal teams to improve service quality and workflows
• Gather customer feedback to support continuous platform improvements

What Were Looking For

• Minimum 2 years of customer service experience, ideally in the travel or hospitality sector
• High school diploma (12th grade or equivalent)
• Fluent English (C1) and French (C2) — written and spoken
• Strong communication and interpersonal skills
• Flexible, adaptable mindset with the ability to thrive in a fast-paced environment

Compensation & Benefits

• Gross salary: €1,000/month

• Meal allowance: €7.63 per working day

• Exposure to the travel tech industry

• Supportive, collaborative on-site team environment

Why Join Us

This role offers hands-on experience in a growing travel technology company based in Porto. You'll work with international clients, deepen your expertise in corporate travel management, and play a key role in delivering an excellent customer experience.