French Speaking Customer Service Representative

Bonjour Portugal! | Customer Support Specialist (French Speakers)

Ready to swap the grey skies for 300 days of sunshine? We are looking for energetic French speakers to join our office-based teams in Porto or Lisbon.

This isn't your average call center. Were building a community where your French fluency is your superpower and the Portuguese lifestyle is your reward.

The Role: Your Daily Adventure

As a Customer Support Specialist, you will be the face of the Kats brand for our French-speaking community:

• Master of Conversation: Handling inbound queries via chat, email, and phone in French with flair.
• Problem Solver: Turning complex user issues into simple, "purr-fect" solutions.
• Office Culture: Collaborating in person with your team to maintain the high-energy vibe Kats is known for.
• Brand Ambassador: Keeping our French users happy and loyal.

Choose Your Destination

• Porto: For the soul, the wine, and the stunning riverside views.
• Lisbon: For the startup energy, the hills, and the world-class nightlife.

Compensation & Relocation

We provide a comprehensive transition plan for those moving from abroad to ensure a smooth start in Portugal.

• Competitive Salary: Local market-leading pay + performance bonuses.
• Relocation Package Details:
  • Reimbursement of flight tickets to Portugal.
  • Initial accommodation provided for the first 4 weeks of your stay.
  • Administrative Support: Dedicated assistance with obtaining your NIF, Social Security, and setting up local banking.
• Perks & Benefits:
  • Private health insurance from day one.
  • Modern, high-tech offices with snacks, drinks, and chill-out zones.
  • Opportunities for career growth within an international environment.

What Were Looking For

• Native or C1 level French (written and spoken).
• B2 level English (to communicate with your international teammates).
• A passion for helping people and a "can-do" attitude.
• Availability to work on-site in our Porto or Lisbon offices.
• Valid EU work permit or citizenship.

Ready to Apply?

If youre a French speaker looking for a fresh start in the sun, we want to meet you!