French Speaking Customer Service Specialist

Braga, Portugal | On-site
Rotational shifts between 07:00 AM – 07:00 PM 
Permanent Contract (3-month trial period)

About the Opportunity

We are currently looking for French-speaking Customer Support Representatives to join a growing team in Braga. This is a great chance to build your career in a fast-paced, international environment while supporting customers in both French and English.

Your Responsibilities

• Deliver excellent customer support across multiple communication channels
• Manage customer inquiries and resolve issues in a timely manner
• Communicate clearly with customers in both French and English
• Collaborate with colleagues to ensure a seamless customer experience
• Accurately document all interactions in internal systems

What We're Looking For

• Fluency in French and English (spoken and written)
• Strong communication and problem-solving abilities
• Detail-oriented with a customer-first mindset
• Availability to work rotational shifts within 07:00 AM – 07:00 PM (including occasional Saturdays)
• Valid work eligibility:
  • EU ID or Residence Card, or
  • Manifestação de Interesse, or
  • Valid Work Visa (Type D) with AIMA appointment scheduled, or
  • Expired Work Visa (Type D) with completed AIMA appointment
• NIF required
• NISS is a plus (support can be provided if needed)

What You'll Get

• Competitive base salary paid over 14 months
• Annual performance bonus of €155
• Meal allowance: €7.63 per working day
• Braga position bonus: €20/month (paid as a welcome bonus across the first 12 months)
• Health insurance from day one (free after 6 months; monthly fee applies initially)
• Fixed day off on Sunday + one rotating weekday
• Long-term contract with career growth opportunities

Ready to Apply?

Take the next step in your career and join a supportive, international team in Braga!