French Speaking Technical Support Agent in Porto, Portugal

Empresa : Multilingual Jobs Worldwide

Tipo de Emprego : Periodo Integral

Porto

Descrição do Emprego - French Speaking Technical Support Agent in Porto, Portugal

Are you tech-savvy and fluent in French with a passion for problem-solving?

Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace.

About the company

Our partner is a French multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a fast-paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!

What will you do?

Provide French-language technical support via phone, chat, and email
Resolve customer issues and document all case information
Ensure customer satisfaction across all support channels
Handle customer escalations and follow documentation processes
Collaborate with technicians and update ticketing systems in English
Represent the company with a positive and professional approach

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French Speaking Technical Support Agent in Porto, Portugal

Descrição do Emprego - French Speaking Technical Support Agent in Porto, Portugal

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