French Speaking Travel Advisor

French Travel Advisor – Tourism & Hospitality Industry (Lisbon)

Are you a French speaker with a passion for wanderlust, hospitality, and helping others explore the world? We are seeking enthusiastic and customer-oriented individuals to join our international team on-site in Lisbon! In this role, you will be the voice of a premium global travel brand, helping travelers design, book, and smoothly navigate their dream journeys.

The Role

• Booking & Planning: Assist French-speaking travelers with flight reservations, hotel bookings, car rentals, and tailored vacation packages.
• Itinerary Management: Support clients with booking modifications, cancellations, flight re-scheduling, and special travel requests.
• Problem Resolution: Act quickly and empathetically to resolve real-time travel disruptions, luggage issues, or booking discrepancies via phone, email, and live chat.
• Customer Care: Deliver a warm, high-quality service experience that inspires trust and customer loyalty.

Working Model & Location

• Location: Lisbon, Portugal.
• Work Model: Full-time, 100% on-site role based in a vibrant, modern, and multicultural office hub.

What We Offer

• Salary: €1,250 Gross monthly.
• Hours: 40 hours per week (rotational shifts aligned with global travel demands).
• Training: Comprehensive paid training covering advanced booking systems (GDS tools), destination geography, and premium customer support techniques.
• Perks: Employee travel discounts, career progression opportunities, and a diverse, social workplace.

Requirements

• Native or Near-Native French: Exceptional verbal and written communication skills with an elegant, service-oriented tone.
• English Proficiency: B2 level or higher to easily navigate international software and team systems.
• Legal Status: Must hold an EU Passport or a valid Work Permit for Portugal.
• Skills: Excellent multitasking capabilities, strong geographical knowledge, and a calm, resourceful attitude when dealing with time-sensitive changes.
• Tech-Comfortable: Ability to manage multiple screen layouts, reservation tools, and CRM databases simultaneously.

Ready to launch your career in global tourism? Apply today with your English CV!