French-Speaking Account Manager

Our client operates in the field of e-commerce and sport IT.

Responsibilities

• Make and receive calls from various clients and respond to their requests

• Respond to client requests in the back office

• Demonstrate sales aptitude, depending on the specific projects

• Effectively handle objections and complaints

• Utilize various computer applications efficiently

Requirements

• Proficiency in French (spoken and written) at a C1/C2 level

• Good theoretical and practical knowledge of IT

• Strong interpersonal skills

• Proactive approach and ability to make suggestions

• Must reside in or around Porto, Portugal

• While experience in customer relations is considered an asset

Location: Porto, Portugal
Work model: On site (possibility to work remotely after 3-4 months provided that your performance is consistently in line with the expected targets)
Schedule: Monday - Saturday, 7:00-19:00, 40 hours a week, rotational shifts
Remuneration: €953 up to €1120 gross per month, depending on experience, paid in 14 instalments
Perks:

• Private health insurance from day one & meal allowance of €126 per month

• Guaranteed productivity bonus of €100 per month for the first six months

• Attendance bonus of €25 per month

• Employment contract from day one

• Paid training

• Genuine career development opportunities

• Discounts and partnerships with major brands and institutions across banking, healthcare, sports, fashion and other sectors

Annual leave: 22 days