French Speakers — Help Every Order Go Smoothly!

French-speaking Customer Service Advisor | Braga, Portugal

Cross Border Talents is looking for a French-speaking customer service professional who enjoys helping people and finding practical solutions.

Join an international environment where your communication skills can make a real difference to customers shopping online.

What will you do?

• Answer customer calls about order status and tracking.
• Provide updates on deliveries, shipping times and delays.
• Help customers with product availability questions.
• Assist with order changes, cancellations, returns and exchanges.
• Handle complaints professionally and look for suitable solutions.
• Coordinate with internal teams and logistics partners to resolve issues.

What we're looking for

• Fluent French.
• Excellent communication skills, empathy and a team-oriented mindset.
• Previous customer service experience is an advantage.

The essentials

• Location: Braga, Portugal
• Work model: On-site
• Schedule: Monday to Saturday, with Sundays and one additional rotating day off.

Enjoy helping people and making everyday shopping easier? We'd love to hear from you!

Send your CV in English to [email protected].