French-Speaking Customer Service Advisor Porto, Portugal

Location: Porto, Portugal
Work Arrangement: On-site
Working Hours: Shifts scheduled between 07:00 and 19:00, Monday to Saturday

About the Opportunity

Do you speak French fluently and enjoy finding solutions for customers? Join a customer service team in Porto and contribute to delivering reliable support for a telecommunications project.

We're looking for a communicative, customer-focused professional who can handle enquiries with patience, provide helpful guidance, and create a positive experience for every customer.

Your Responsibilities

• Respond to customer enquiries in French
• Provide accurate information and practical assistance
• Identify customer needs and help resolve service-related issues
• Handle customer interactions professionally and efficiently
• Follow internal processes to maintain service quality

What We're Looking For

• Fluent French proficiency
• Excellent verbal and written communication skills
• A helpful, patient, and problem-solving attitude
• Ability to work within a rotating schedule between 07:00 and 19:00, Monday through Saturday
• Residence within 30 km of Porto, Portugal

Why Consider This Role?

• Gain experience in the telecommunications sector
• Work in a customer-focused and dynamic environment
• Develop your communication and problem-solving skills
• Build your professional experience in Portugal

Important: Applicants must already reside within 30 km of Porto. Relocation support is not available.

How to Apply

Interested in this opportunity? Send your updated CV in English to [email protected].

Email subject: French-Speaking Customer Service Advisor – Porto