French-Speaking E-Commerce Content Moderator

Join Our Team as a French-Speaking E-Commerce Content Moderator (Lisbon, On-Site)

Are you passionate about the digital world and e-commerce? Do you have an eagle eye for detail and a knack for maintaining quality standards? If so, this is your chance to join a leading global company in Lisbon and play a key role in ensuring a safe, high-quality experience for millions of e-commerce users.

Location: Lisbon (On-Site)

Schedule: 24/7 operation Monday to Sunday (rotative shifts with 2 days off)

Languages Required: French (C2) + English (B2)

About the Role

As a Content Moderator for a top e-commerce platform, you will be responsible for reviewing and moderating user-generated content, ensuring compliance with policies and guaranteeing top-quality standards. You will leverage your local market expertise, strong communication skills, and attention to detail to maintain the integrity and safety of online content.

What You Will Do

• Ensure Quality & Safety: Review and moderate content to ensure compliance with platform policies and e-commerce standards.
• Policy Compliance: Apply judgment to identify policy/legal issues and escalate cases following established protocols.
• Stay Informed: Remain knowledgeable and passionate about leading e-commerce products and services.
• Adapt to Changes: Work flexibly with evolving guidelines, schedules, and policies.
• Handle High Volumes: Manage peaks in content review during seasonal campaigns and promotions.

What Were Looking For

• Fluency in French (C2 level) and good command of English (B2 level).
• Strong moderation skills with excellent verbal and written communication abilities.
• Experience or a strong understanding of e-commerce and online platforms.
• Empathy and rational decision-making, with the ability to handle sensitive content.
• Resilience to manage high-volume tasks and rotative schedules.

What We Offer

• Competitive Monthly Gross Salary: 900 EUR
• Meal Allowance: 7.23EUR/day (net).
• Transport Allowance: 20 EUR/month.
• Complexity bonus
• Health Insurance: From Day 1 (upon NIF & NISS registration) free after 6 months.
• Dynamic and multicultural environment with career growth opportunities.

Contract Details

• Duration: 6-month contract (with extension possibilities).
• Schedule: 24/7 rotative shifts, 2 consecutive days off per week.

Why Join Us?

• Be part of one of the worlds leading e-commerce platforms.
• Work in a vibrant, multicultural team in sunny Lisbon.
• Enjoy a stable role with benefits from day one.

Ready to Apply?