GENERAL MANAGER NOVOTEL PORTO GAIA

At Accor, we are more than just a global leader; we embrace individuality and empower you to find a role and brand that resonate with your unique personality. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore the endless possibilities that await you within our organization.

With a presence in 110 countries and over 5,000 hotels, Accor offers endless opportunities within its global network. Every day, we work together to shape the future of hospitality with a shared sense of purpose.

The Novotel Porto Gaia is a 4-star hotel located in Vila Nova de Gaia, near Porto's city center and the renowned Port Wine Cellars. The hotel offers 93 air-conditioned rooms, including non-smoking options, equipped with modern amenities such as free Wi-Fi, flat-screen cable TVs, minibars, work desks, and tea and coffee-making facilities. Facilities include an outdoor swimming pool, a children's play area, gardens, and a terrace. The on-site restaurant, "Street Food Terrace," serves modern cuisine with regional snacks and appetizers, and the bar offers a variety of drinks and refreshments. During summer, barbecues are hosted on the terrace.

KEY RESPONSIBILITIES

As the General Manager of our hotel, your key responsibilities will include:

• Leading as the primary strategic business leader, ensuring exceptional hotel operations that prioritize customer satisfaction for guests, employees, corporate partners, and owners, while meeting or exceeding financial targets.
• Upholding the highest quality of service and embodying the Ibis brand ethos.
• Enhancing RevPar through effective management of diverse sales channels.
• Inspiring the team by exemplifying the Heartist spirit.
• Ensuring excellence in our Accommodation & Catering offerings.
• Implementing and monitoring procedures to maintain high standards.
• Upholding labor relations, health, and safety regulations.
• Acting as a representative of Accor and the hotel owner in all relevant matters.

• Proven experience in the hospitality industry.
• Strong customer orientation, commitment, and emotional intelligence.
• Credibility as a point of reference for hotel staff and stakeholders.
• Solid managerial skills to unite the team around shared objectives, with a focus on quality and financial goals.
• Fluency in Portuguese and English; additional languages are a plus.

Why Join Us:

• Make an Impact: Play a critical role in shaping Accor's workforce in the Mediterranean region.
• Career Growth: Access to global opportunities and professional development programs.
• Inclusive Culture: Be part of a diverse team that values your ideas and contributions.

Your development  

What's more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.  

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.