German and English Marketing Customer Support Advisor

We are hiring a Marketing Customer Support Advisor for German and English speakers based in Lisbon (On-Site).

• International team and structured onboarding
• Career growth and learning opportunities
• Supportive environment with clear expectations

You will handle customer queries via phone, email, or chat, provide clear solutions, and ensure a positive customer experience. You will document interactions accurately and follow internal processes to meet quality and productivity targets.

We are looking for customer-focused, solution-driven candidates with strong communication skills and a proactive mindset. Prior experience in customer service, technical support, or back-office operations is a plus, and full training is provided.

To succeed, you should be reliable, adaptable, and comfortable working in an international environment. If you are ready to take the next step in your career and work with a global team, submit your application today.

What you can expect: a clear onboarding plan, practical training on tools and processes, and a supportive team culture. You will work with international colleagues, develop your communication and problem-solving skills, and have opportunities to grow into quality, training, mentoring, or specialized support roles based on performance and project needs.