German Client Support Specialist - Lisbon

Are you fluent in German? Ready to start a new adventure in sunny Lisbon? Were looking for German-speaking talent to join one of the most recognized customer experience teams in Portugal, supporting a well-known brand in the tech & payments sector!

Whether you're already in Portugal or looking to relocate, this is your opportunity to work with a leading global company, gain valuable international experience, and grow professionally all while enjoying life by the beach.

Whats in it for you?

• Competitive salary + performance bonuses

• Paid training & continuous development

• Relocation support (flights + accommodation if you're moving from abroad)

• Modern, international office in vibrant Lisbon

• Work schedule: rotational shifts (Monday to Saturday)

• Private health insurance & other benefits

• Real career growth opportunities

What will you be doing?

• Assist German-speaking customers via phone, email, or chat

• Handle account queries, product troubleshooting, and service questions

• Deliver a positive and solution-oriented customer experience

• Follow company guidelines and meet performance KPIs

• Work as part of a friendly and dynamic international team

What do we need from you?

• German at a C2 level 

• English B2+ for internal communication

• Great communication and active listening skills

• Ability to stay calm and helpful under pressure

• Motivation to grow in a customer-focused career

• EU passport or valid work permit for Portugal

Interested? Send your CV in English and lets connect! Discover what its like to live, work, and grow in one of Europe's most beautiful capital cities all while working for a global industry leader.