German Customer Service Agent - Lisbon-On-site'

German Customer Service Agent –(6-Month Contract) - Lisbon

Location: Lisbon, Portugal – On-site
Start Date: 5 February 2026
Contract Type: 6-month fixed-term contract
Languages: German + English

Working Schedule:
Monday to Friday (including bank holidays)
08:00 – 17:00 (Portuguese time)
Days off: Saturday & Sunday

Job Description

We are hiring German-speaking Customer Service Advisors for an international airline customer service operation.
This is a 6-month contract role, ideal for candidates looking for short-term international experience, career flexibility, or project-based work in a structured corporate environment.

You will be responsible for assisting customers with inquiries, service requests, and general support, ensuring a professional and high-quality customer experience.

Candidate Profile

• Fluent German (C1/native level) + 

  English minimum B2 level

• Strong communication and interpersonal skills

• Customer-focused mindset

• Ability to work in structured service environments

• Ideal for candidates seeking short-term contracts or project-based roles

Salary & Bonuses

• Base salary: 1,100€ per 14 months

• Complexity bonus: 150€ per 12 months

Benefits

• Competitive salary package

• Meal allowance: 7.63€ per day

• Health insurance

• Stable office hours (no shifts, weekends off)

• International working environment

Legal Requirements

Candidates must hold EU ID, EU Residence Card, Manifestação de Interesse, or Visa Type D + NIF.

Interested candidates are welcome to apply with their CVs in English.