German Customer Support at Social Media Platform. Relocation

Are you passionate about Social Media and do you speak German? We have an exciting job opportunity for you! We are in search of German speakers to provide quality support for the Customer Delight Team at a leading social media company. Empower your digital skills and gain privileged know-how with this job opportunity. 

German-speaking Advisor for the Customer Delight Team (Lisbon)

The Company 

This is one of the five most frequently visited websites in the world that has reinvented social interaction. Their global teams are constantly interacting, solving problems, and working together. 

Your Responsibilities

• Process inquiries from new and existing users (small and medium-sized companies) by phone, email, and live chat.
• Offer independent and proactive customer solutions.
• Advise, train, and support the customer before and after the purchase of services.
• Solve technical problems and answer questions about services and products.