German speaker to work in Portugal

German-Speaking Customer Support Specialist – Lisbon

Location: Lisbon, Portugal
Schedule: Full-time | Rotational shifts
Relocation support available

About the Role

We are looking for German-speaking Customer Support Specialists to join an international team in Lisbon. In this role, you will be the first point of contact for customers, helping them with inquiries, resolving issues, and ensuring an excellent customer experience.

You will work with well-known global brands in a dynamic, multicultural environment, with full training provided.

Key Responsibilities

• Provide customer support via phone, email, and chat
• Handle customer inquiries, complaints, and requests
• Troubleshoot basic technical or account-related issues
• Ensure high levels of customer satisfaction
• Accurately document interactions in internal systems
• Collaborate with team members to improve processes

Requirements

• Fluent German (C1/C2 level)
• English B2 level 
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Ability to work in a fast-paced environment
• Previous experience in customer support is a plus

What We Offer

• Competitive salary + performance bonus
• Paid training from day one
• Relocation support (flight & accommodation assistance)
• Health insurance
• Modern office environment
• International and friendly team
• Career growth opportunities

Why Lisbon?

• 300+ days of sunshine per year
• Close to beautiful beaches
• Vibrant international community
• Great work-life balance
• Rich culture and lifestyle

Apply Now!

Start your international career in one of Europe's most exciting cities and join a growing global team! Or send email to [email protected]