German speakers- Customer Support- Lisbon

About the role

We are looking for a German-speaking Customer Support Representative to join an international team based on-site in Lisbon. You will be responsible for delivering high-quality support and ensuring an excellent customer experience for German-speaking clients.

Responsibilities

• Provide customer support in German via phone, email, or chat

• Assist customers with inquiries, troubleshooting, and product-related questions

• Ensure high levels of customer satisfaction and service quality

• Accurately document customer interactions and solutions

• Collaborate with internal teams to resolve complex issues

Requirements

• Native or fluent German (C1/C2 level)

• Good level of English (B2 or higher)

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work on-site in Lisbon

• Previous customer support experience is a plus, but not mandatory

What we offer

• Competitive salary package

• International and multicultural work environment

• Training and career development opportunities

• Work and live in Lisbon, one of Europe’s most vibrant cities