Número de Aplicantes
:000+
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We are looking for German-speaking Customer Support Specialists to join our team in Lisbon, Portugal. In this role, you will provide high-quality support to customers while ensuring a positive experience with the company’s products and services.
Provide customer support in German via phone, email, or chat.
Assist customers with inquiries related to products, services, and account issues.
Resolve customer concerns in a professional, efficient, and friendly manner.
Ensure a high level of customer satisfaction by delivering excellent service.
Document customer interactions accurately in internal systems.
Collaborate with internal teams to resolve complex issues when necessary.
Maintain knowledge of products, services, and internal procedures.
Fluent German (C1/C2 level).
Good English level (B2 or higher) for internal communication.
Strong communication and customer service skills.
Ability to solve problems and make decisions effectively.
Attention to detail and ability to work in a fast-paced environment.
Previous experience in customer support or service roles is a plus
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