German Speaking Customer Service Specialist

Description:

Cross Border Talents is hiring for an international customer experience company in Lisbon, supporting Generative AI projects for a global technology client.

Are you a native German speaker who is curious about Generative AI? Join an international team in Lisbon and help shape how AI understands language.

Why this opportunity?

• Work on cutting-edge Generative AI projects
• International, multicultural team
• Daily meal allowance
• Live and work in Lisbon

Your role

• Support Generative AI projects for a global client
• Work with AI annotation and evaluation tools
• Make fast, accurate decisions on German-language content
• Communicate clearly in written German and English

Working conditions

• Location: Lisbon, Portugal
• Work model: On-site
• Schedule: 24/7 coverage, Monday to Sunday
• Shifts: Rotating, with 2 rotating days off per week
• Start date: To be confirmed

What we're looking for

• Native-level German with excellent writing skills
• English at B2 or higher (B2+ or C1 preferred)
• Previous AI data annotation experience and familiarity with annotation or evaluation platforms
• Tech-savvy and comfortable using digital tools
• Quick, accurate decision-making
• Strong understanding of and interest in Generative AI
• Able to work rotating 24/7 shifts, with no holidays planned in the next six months
• Already based in Lisbon (no relocation support)
• Willing to complete an online skills assessment

 If you're a native German speaker with AI annotation experience, send your CV in English to [email protected]. If your profile fits, we'll arrange a short call to talk through the role.