German Speaking Inbound Customer Service Representative

Inbound Customer Service Representative – German (Search Engine Project)

Location: Lisbon, Portugal

Office-based role — Relocation required

Introduction

We are looking for a German-speaking Inbound Customer Service Representative to support users of a leading search engine platform from our Lisbon office. You will handle inbound inquiries and provide high-quality customer support in a professional and efficient manner.

Relocation is required. A relocation package is fully covered.

EU passport or valid Portuguese work permit required.

Responsibilities

• Handle inbound calls, emails, or chats from German-speaking users

• Support customers with account, product, and general inquiries

• Provide accurate and clear information

• Document interactions in internal systems

• Ensure a positive customer experience at all times

Requirements

• Fluency in German

• Good English communication skills

• Customer-focused mindset

• Previous customer service experience is an advantage

• Ability to work in a structured office environment

• EU passport or valid Portuguese work permit (mandatory)

What We Offer

• Full relocation package

• Competitive salary and benefits

• Paid onboarding and training

• Multicultural office environment

Ready to Support Global Users?

Apply now and work from Lisbon.